Frequently asked questions

What counts as a request?

Every successful HTTP call to a /v1 endpoint counts as one request. Health and status checks are not metered.

What happens if I exceed my quota?

Protected endpoints return rate-limit headers (X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset). Once your monthly quota is reached, additional requests are throttled until the next reset, or you can upgrade at any time.

Do I need a credit card for the Free plan?

No. The Free plan requires no payment details. You only add billing when you upgrade to Growth or Scale.

Can I switch regions?

Yes. Paid plans serve from all 30 regional endpoints. Target a region by its subdomain (for example de.live12db.com) or let anycast route to the nearest node.

How do I get an API key?

Reach out via the contact page and we will provision a key for your account. Keys are passed as a Bearer token; see the authentication docs for details.